Free Shipping over $25

US & CA Market ONLY

We focus on offering a better purchasing experience, while we hope that you enjoy your purchase as much as we expect. if for any reason you are not completely satisfied, we'd like to exchange or refund what you get.

We Support

  • No Reason Refund within 30 days after delivered date.
  • 1 Year Warranty for Return.
  • No Additional Fee for return items.

Return Policy

  • For return items, kindly receive returning address from our Customer Support Team. 
  • Including Order ID, Shipping Name, Shipping Address, the question you want to solve together with picture of product if necessary (the pictures and more details will give us more hints for improving it, thanks a lot in advance).
  • Email to customer service :, replying within 24 hrs.

* Please NOTE we do not accept return goods to our company address or the address on package directly, that is not real return address and will affect the processing of return.

Refund Policy

  • Tracking number is required to complete the return. It will facilitate for us to track your return status and process your return.
  • Take your refund/exchange (deducted the coupon and discount fee if applicable) when the package is received.
  • Refund once approved , will be processed and a credit will automatically be applied to your credit card or original forms of payment, within a certain amount of days.
  • Late or missing refunds (if applicable)
  1. If you haven’t received a refund yet, first check your bank account.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of these and you still have not received your refund yet, please contact us through this contact form link or email us at

Hope you have a very nice shopping day on PWaccs!